The practice of exceeding guest expectations by providing unexpected amenities, personalized touches, or thoughtful gestures.
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Insurance or security deposit policies that protect hosts from financial losses due to accidental or intentional damage caused by guests.
A comprehensive list of tasks to ensure a short-term rental property is fully prepared for guest arrival, covering cleaning, maintenance, amenities, and…
A system where guests are provided with vouchers or discounts for local businesses or attractions, enhancing their experience and adding value to…
A colloquial term for a short-term rental listing that is perceived as generic, lacking in detailed descriptions, or relying heavily on stock…