The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
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The overall impression and ease of access guests encounter upon arriving at a short-term rental, encompassing check-in procedures, property access, and initial…
Strategies and techniques for addressing and mitigating the impact of negative reviews from guests on short-term rental platforms.
Situations or issues that arise during the short-term rental process that cause significant stress, difficulty, or financial loss for hosts or property…
Strategies for offering discounts and promotions to attract bookings during low seasons or to incentivize longer stays.