The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
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The highest rating a guest can give a short-term rental property on platforms like Airbnb and VRBO, indicating exceptional quality, service, and…
The overall impression and satisfaction that guests have during their stay at a short-term rental, encompassing factors like communication, cleanliness, amenities, and…
A measure of how much of the potential market for short-term rentals in a specific location is being captured by existing listings.
Enabling guests to access the property using their smartphones, offering convenience and flexibility for both guests and hosts.