The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
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Creating targeted marketing campaigns that highlight property features and services that cater to the specific requests and preferences of desired guest segments.
A type of insurance that protects short-term rental owners and managers from financial losses due to cyberattacks, data breaches, and other online…
A cloud-based property management system specifically designed for hotels, sometimes used by larger short-term rental operators for its robust features and integrations.
An abbreviation for “Short-Term Vacation Contract Fee,” it represents the compensation paid to a short-term rental management company for their services, typically…