The quality of service provided to guests at Ibis hotels, including responsiveness, helpfulness, and problem-solving.
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A contactless check-in process where guests can access keys or a lockbox without face-to-face interaction with the host or property manager.
A booking option on some platforms where the host is guaranteed payment even if the guest cancels, often at a higher commission…
The method by which guests gain entry to the rental property, such as keyless entry systems, lockboxes, or in-person check-ins.
Expanding short-term rental offerings beyond traditional properties to include yachts, boats, and other watercraft. This caters to travelers seeking luxurious or adventurous…