The process of verifying the identity and assessing the trustworthiness of potential guests before confirming their bookings, often involving background checks or ID verification.
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Claims made by guests alleging injury or damages due to the host’s failure to adequately maintain the property, highlighting the importance of…
A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property…
A marketing approach that involves engaging members of a local community in promoting a business or service. This can be particularly effective…
The overall attractiveness and desirability of a vacation rental property to potential guests, influencing booking decisions and guest satisfaction.