A thoughtful gesture provided to guests upon arrival, such as a bottle of wine, local snacks, or a personalized note.
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Glossary Term: Personalized Experience
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Additional services or amenities that guests can choose to add to their booking for an extra fee, providing flexibility and customization to their stay.
Describes a host’s willingness to go above and beyond to accommodate guest requests and ensure a positive rental experience. This can include providing early check-in, offering local recommendations, or resolving issues promptly.
The overall impression and satisfaction a guest has during their stay at a short-term rental. It encompasses all aspects of the stay, from pre-booking communication to check-out.
The unique charm and warmth often associated with hosting in rural areas, characterized by personalized service, local recommendations, and a focus on creating a welcoming atmosphere.
A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.
The process of working with guests or co-hosts to jointly plan and personalize travel itineraries, enhancing guest satisfaction and fostering a sense of co-creation.
Unique or unusual amenities offered by a host to differentiate their listing and appeal to specific guest preferences. Examples include vintage record players, outdoor pizza ovens, or access to specialized equipment.
A check-in process where the host physically greets the guest at the property, providing a personal touch and opportunity to answer questions directly.
Creating a custom map highlighting nearby restaurants, attractions, and essential services for guests to easily navigate their surroundings upon arrival.
A personalized and unique travel experience tailored to the interests and preferences of the guest, often offered by short-term rental hosts to enhance guest satisfaction and differentiate their listings.
A thoughtful gift basket provided by hosts to welcome guests upon arrival, typically containing local treats, essential items, and personalized touches.