The process of working with guests or co-hosts to jointly plan and personalize travel itineraries, enhancing guest satisfaction and fostering a sense of co-creation.
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A humorous term for a problematic guest who disregards house rules, causes damage, or leaves negative reviews.
Unauthorized bookings made outside of official platforms like Airbnb and VRBO, often involving direct contact between guests and hosts or through unverified…
A pricing strategy where the advertised rental rate only covers the base cost of the stay, and additional fees for cleaning, extra…
A trade association representing the interests of hotels and lodging providers in Ohio, including some short-term rental operators.