Describes a host’s willingness to go above and beyond to accommodate guest requests and ensure a positive rental experience. This can include providing early check-in, offering local recommendations, or resolving issues promptly.
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Additional conveniences provided in a short-term rental specifically for guests booking longer stays, such as laundry facilities, a fully equipped kitchen, or…
Key performance indicators (KPIs) used to track the financial performance of a short-term rental, such as occupancy rate, average daily rate, and…
Additional services offered to guests for an extra fee, such as airport transfers, grocery delivery, or local experiences.
The attractiveness of a property’s exterior, which can influence guest booking decisions from online photos and in-person arrival.