Software and hardware solutions designed specifically for the short-term rental industry, encompassing areas like property management, guest communication, and revenue optimization.
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Glossary Term: Guest Messaging
22 posts
Software or platforms that facilitate communication between hosts and guests, including messaging, automated responses, and scheduling tools.
The use of technology to automate tasks typically handled by a front desk, such as guest communication, booking management, and check-in/out processes.
The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.
Software or tools used to manage communication with guests, including inquiries, bookings, and post-stay feedback.
Software or platforms designed to facilitate seamless communication between short-term rental hosts and guests. These tools often include automated messaging, instant chat features, translation capabilities, and centralized communication hubs.
The exchange of information, inquiries, and updates between hosts and guests throughout the booking process and during their stay.
A mobile messaging platform designed for the hospitality industry, often used by short-term rental managers to automate guest communication and improve the guest experience.
A platform designed for short-term rental businesses to automate and personalize guest communication, including booking confirmations, check-in instructions, and promotional messages.
The process of effectively communicating with guests before, during, and after their stay, encompassing booking confirmations, check-in instructions, and post-stay feedback.