The use of technology to automate tasks typically handled by a front desk, such as guest communication, booking management, and check-in/out processes.
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Software or platforms designed to facilitate seamless communication between short-term rental hosts and guests. These tools often include automated messaging, instant chat…
A service that securely authorizes and processes credit card payments made by guests booking your short-term rental.
In the context of short-term rentals, agreement inferred from a guest’s actions or inactions, such as using provided amenities, that suggests acceptance…
A plan for responding to guest reviews in a timely and professional manner to address feedback, resolve issues, and maintain a positive…