Using software or platform tools to automate guest communication, such as sending booking confirmations, check-in instructions, or post-stay reviews.
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Glossary Term: Automated Messaging
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The use of technology to automate tasks and processes related to managing a vacation rental, such as smart locks, automated messaging, and dynamic pricing.
The specific functionalities and tools offered by software designed to assist with managing short-term rentals.
Using technology to automate repetitive tasks, such as messaging, booking management, and guest communication, to improve efficiency and guest satisfaction.
An automated message sent to guests upon successful booking confirmation, including details about the reservation, payment, house rules, and check-in instructions.
Digital platforms and software solutions designed to streamline and automate guest communication for short-term rental hosts, including automated messaging, booking inquiries, and guest support.
Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
Utilizing automated messaging and templates to streamline guest communication, from booking confirmation to check-out instructions, while maintaining a personalized touch.
Using technology like automated messaging, instant booking confirmation, and multilingual support to streamline guest interactions and provide prompt assistance.
Creating pre-written messages or responses to address common guest requests efficiently and provide consistent information.
An automated email sent to guests at a specific time or trigger point during their booking journey, such as a pre-arrival message with check-in instructions or a post-stay review request.
The ability for hosts to schedule automated messages to guests at specific times, such as check-in instructions, local recommendations, or checkout reminders.