The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any issues.
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A pricing strategy that adjusts rental rates based on predictable fluctuations in demand, such as holidays, weekends, and special events.
Entrusting the pricing and availability strategy of a short-term rental to a specialized third-party company. These companies use data analysis and market…
A critical term for impersonal, automated, or delayed communication from a short-term rental host, often relying heavily on templates or lacking in…
The overall experience a guest has while staying at a short-term rental, encompassing everything from booking to check-out.