The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any issues.
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A revenue management strategy that focuses on maximizing rental income by optimizing pricing, occupancy rates, and operational efficiency.
The process of vetting potential guests to minimize risks associated with property damage, noise complaints, or other undesirable behaviors.
The process of verifying the identity and assessing the suitability of potential guests before confirming a reservation, often involving background checks and…
A digital tool that automates and streamlines various aspects of short-term rental management, including bookings, payments, and communication.