The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any issues.
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Providing sufficient parking space for guests’ vehicles, especially important for properties in areas with limited street parking.
A loyalty program that rewards guests for frequent bookings with discounts, perks, or exclusive benefits.
Offering guests the convenience of making additional payments, such as for extra services or incidentals, through QR code-based payment systems.
The time of year when demand for short-term rentals is highest, typically coinciding with holidays, school breaks, and favorable weather conditions.