The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any issues.
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The use of automated messaging tools and platforms to streamline and personalize guest communication, such as sending booking confirmations, pre-stay instructions, and…
A service offered by some property management companies that guarantees a certain level of rental income to property owners, regardless of occupancy…
The practice of listing a short-term rental property on multiple platforms, such as Airbnb, VRBO, Booking.com, and others, to maximize visibility and…
The importance of maintaining an appealing and well-maintained exterior for a short-term rental, including landscaping, lighting, and curb appeal, to enhance the…