A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue. In the short-term rental industry, NDR helps hosts and property managers understand their ability to retain guests and generate repeat bookings.
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Providing round-the-clock assistance to guests, addressing inquiries, and resolving issues at any time of day or night.
Implementing strategies to maximize income from short-term rentals, including dynamic pricing, seasonal adjustments, and upselling additional services.
A proactive approach to property upkeep that involves regular inspections, repairs, and preventative measures to avoid costly issues and ensure guest satisfaction…