A metric used to measure the percentage of recurring revenue retained from existing customers over a specific period, excluding new customer revenue. In the short-term rental industry, NDR helps hosts and property managers understand their ability to retain guests and generate repeat bookings.
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The overall experience of a guest staying at a vacation rental property, encompassing all aspects of their stay from pre-arrival to post-departure.
Gathering guest feedback and suggestions through QR codes linked to online surveys or feedback forms.
High-quality photos showcasing the best features of a short-term rental property, used to attract guests and enhance the listing’s appeal.