The use of automated messaging tools and systems to streamline and personalize communication with guests, from booking inquiries to post-stay follow-ups.
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All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
A decorative pattern featuring birds, often used in textiles, wallpaper, and accessories. It can add a touch of whimsy and elegance to…
The total income generated from short-term rental bookings during a three-month period, typically used to track financial performance and seasonal trends.
Training programs provided by Bureau Veritas to educate hospitality professionals on best practices, industry standards, and compliance requirements.