The process of reviewing and interpreting guest feedback gathered through questionnaires to identify areas for improvement and enhance the overall guest experience.
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A collaborative research approach that involves community members in the research process. This approach can be used to study the impact of…
Collaborations between short-term rental hosts and local businesses, such as restaurants, tour operators, and transportation providers, to enhance the guest experience and…
The minimum age set by hosts for guests to book their short-term rental, often in compliance with platform policies or local regulations.
Strategies and techniques for addressing and mitigating the impact of negative reviews from guests on short-term rental platforms.