The extent to which guests can identify and recall a short-term rental brand based on its visual elements, messaging, or reputation.
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A record of all maintenance and repair tasks performed on the property, helpful for tracking expenses and ensuring property upkeep.
A thoughtful gesture of hospitality provided to guests upon arrival, typically containing local treats, beverages, or amenities to enhance their stay.
This psychological principle, where higher expectations lead to increased performance, can be applied to STR guest interactions. Treating guests with high expectations…
Scheduling a buffer time of at least two hours between guest check-out and the next check-in to allow for thorough cleaning and…