Effective and timely communication with guests before, during, and after their stay at a vacation rental property, including booking confirmations, check-in instructions, and post-stay feedback.
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The process of verifying the identity of both hosts and guests to enhance trust and security within the short-term rental community.
Features and modifications made to a property to make it accessible to guests with disabilities.
The formal procedure for challenging a decision made by a platform like Airbnb or VRBO, such as a booking cancellation penalty or…
The ability to communicate with guests in their native language, either directly or through translation services, enhancing their experience and fostering positive…