A digital or physical guide provided to guests upon arrival at a short-term rental. It typically includes information on house rules, Wi-Fi passwords, appliance instructions, local recommendations, and emergency contacts.
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A feature on booking platforms allowing hosts to block off specific dates or periods on their calendars when their property is unavailable.
The proactive practice of anticipating guest needs, promptly resolving issues, and providing exceptional service to ensure a positive experience and foster positive…
A pricing strategy where a single, consistent nightly rate is charged for the short-term rental, regardless of the season or demand.
Refers to the cost advantages that larger short-term rental businesses can achieve due to their size. For example, they may get discounts…