A guest who has completed the identity verification process on a booking platform like Airbnb or VRBO.
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The use of automated messaging tools and systems to streamline and personalize communication with guests, from booking inquiries to post-stay follow-ups.
Strategies and efforts aimed at providing guests with a positive and memorable stay, from pre-arrival to post-departure.
The process of verifying guest identities and assessing their suitability as renters to mitigate potential risks.
A questionnaire sent to guests following their stay to gather feedback on their experience. This helps hosts identify areas for improvement and…