Utilizing technology and personalized messaging to provide exceptional communication experiences for guests throughout their stay, from pre-booking inquiries to post-stay follow-ups.
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Implementing security measures and policies to prevent fraudulent bookings, payments, and activities associated with short-term rentals.
A document that outlines the charges for a short-term rental stay, including the nightly rate, cleaning fees, taxes, and any additional services….
The sum of all interactions and perceptions guests have with a host and their property, from the initial booking process to the…
The process of matching and verifying payments received from booking platforms with reservations and ensuring accurate financial records.