A thoughtful welcome amenity provided to guests upon arrival, typically containing a selection of snacks and drinks.
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Heightened cleaning and sanitation procedures implemented by short-term rental hosts, often exceeding industry standards, in response to health concerns or pandemics.
Being transparent with potential guests about the expected noise levels in and around the property, particularly if it’s located in a bustling…
A marketing metric that measures the average cost incurred to acquire a new guest booking. It is calculated by dividing the total…
Using software to automate guest communication, such as sending check-in instructions, answering FAQs, or requesting reviews.