A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property to others.
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The ability to communicate with guests in multiple languages, either through the host’s own skills or by utilizing translation services, enhancing the…
Creating pre-written messages for common guest inquiries and communication points to ensure consistent, professional, and efficient communication throughout the guest journey.
Specialized insurance policies designed to cover the unique risks associated with short-term rental properties, including liability and property damage.
A comprehensive list of safety checks and maintenance procedures for all equipment provided in a short-term rental, ensuring guest safety and minimizing…