A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property to others.
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A pre-written message that hosts can personalize and send to guests upon booking confirmation, expressing gratitude, providing arrival instructions, and setting expectations…
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The overall impression and satisfaction level a guest has from their interactions with the host, the property, and the surrounding area during…
The degree to which a short-term rental property blends seamlessly into the existing architectural and social fabric of the surrounding urban environment.