The phenomenon where a platform or service becomes more valuable as more users join and contribute to it, such as the increasing number of listings and guests on Airbnb and VRBO.
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Actively seeking and responding to guest feedback to identify areas for improvement and enhance the overall guest experience.
The practice of optimizing pricing, availability, and marketing strategies to maximize revenue generated from short-term rental properties.
Connecting and automating various home devices (e.g., thermostats, locks, lighting) to enhance guest convenience and security.
The base rate charged to guests for each night of their stay at a short-term rental property.