The phenomenon where a platform or service becomes more valuable as more users join and contribute to it, such as the increasing number of listings and guests on Airbnb and VRBO.
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A type of smart lock often used for short-term rentals that allows for keyless entry and remote access control for guests.
A comprehensive list of tasks to complete when preparing a short-term rental for a new guest, ensuring a smooth arrival and stay.
Automated or templated messaging systems used by hosts to communicate with guests efficiently, often integrated with booking platforms.
Prompt, professional, and helpful communication with guests throughout their stay, from initial inquiry to checkout.