The terms and conditions that dictate the refund amount a guest is entitled to if they cancel their booking. Policies range from flexible to strict and can impact booking rates.
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The shortest duration for which a host is willing to accept a booking. Setting minimum night stays can help optimize occupancy and…
Meaning ‘service sector’ in Swedish, this term highlights that short-term rental management and hosting fall under the service industry. Success in this…
The process of thoroughly cleaning, organizing, and preparing a short-term rental property for the arrival of new guests.
A record of all interactions between hosts and guests, including messages, inquiries, and special requests, facilitating effective communication and issue resolution.