Meaning ‘service sector’ in Swedish, this term highlights that short-term rental management and hosting fall under the service industry. Success in this sector depends heavily on providing excellent customer service and exceeding guest expectations.
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Insurance or security deposits that cover costs associated with accidental or intentional damage to the property caused by guests.
A metric used to track the percentage of time a short-term rental property is booked over a specific period, calculated by dividing…
The systematic gathering of guest opinions and experiences through reviews, surveys, or direct communication on a weekly basis, providing valuable insights for…
A reservation made directly with the host or property manager, bypassing third-party platforms like Airbnb or Vrbo.