Meaning ‘sale of services’ in Swedish, this term emphasizes that short-term rental businesses are primarily selling an experience and accommodation service, not just a physical space.
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The practice of exceeding guest expectations by providing unexpected amenities, personalized touches, or thoughtful gestures.
The process of keeping track of bookings, blocking dates for maintenance or personal use, and syncing calendars across multiple platforms.
Software, tools, and platforms designed to streamline and optimize various aspects of short-term rental management, from listing management to guest communication.
A legal contract that protects confidential information shared between parties, often used when working with property managers or contractors.