Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
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The process of evaluating potential guests through reviews, verifications, and communication to minimize risks associated with bookings.
A type of bed frame with an air-filled mattress that can be inflated or deflated for storage or to adjust firmness. Popular…
Feedback and ratings provided by guests after their stay, influencing the property’s reputation and visibility on platforms like Airbnb and VRBO.
The use of technology to automate tasks and processes related to hosting, such as guest communication, booking management, and cleaning schedules.