Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
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Meaning ‘sale of services’ in Swedish, this term emphasizes that short-term rental businesses are primarily selling an experience and accommodation service, not…
The typical spending patterns of target guests in a specific market, influencing pricing strategies and amenity offerings.
Lighting fixtures in a short-term rental that allow guests to adjust the brightness level to create different ambiances.
The process of researching and comparing similar short-term rental properties in the same market to understand pricing trends, occupancy rates, and guest…