Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
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Applicable taxes that hosts are responsible for collecting and remitting to local authorities, such as occupancy taxes or sales taxes.
A percentage-based fee charged by platforms like Airbnb and VRBO to hosts for each booking facilitated through their platform.
A value-added service offered by some short-term rental hosts, providing guests with free or discounted access to local museums and cultural attractions.
A digital checklist within a property management app or platform that allows cleaners to easily mark off cleaning tasks as completed, often…