Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
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An arrangement where the revenue generated from a short-term rental is divided fairly between the property owner and the property manager or…
A culinary experience offered as an add-on or promoted amenity where guests can learn to make gnocchi, Italian dumplings, from scratch. This…
A website or app that allows travelers to book accommodations, flights, and other travel-related services, often acting as a third-party intermediary.
A private jacuzzi or hot tub available for guests’ exclusive use at the short-term rental property, often considered a luxury amenity.