A booking option on some platforms where the host is guaranteed payment even if the guest cancels, often at a higher commission rate.
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A fictional term referring to prompt, proactive, and personalized communication with guests throughout their stay, ensuring a positive and well-supported experience.
Using mobile devices and digital wallets, such as Apple Pay or Google Pay, to process payments for bookings, offering convenience and secure…
A feature provided by Square that allows hosts to create and send professional invoices to guests for bookings, additional services, or security…
Providing information and resources on nearby public transportation options, ride-sharing services, and other convenient modes of transport for guests.