Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
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The availability and accessibility of transportation choices within a city, such as public transit, ride-sharing services, and bike rentals, influencing guest convenience.
A marketing approach focusing on promoting the experiences and attractions surrounding a short-term rental property, enhancing guest value.
Continuously implementing improvements and exceeding guest expectations to achieve and maintain high ratings and positive reviews.
The fluctuation of short-term rental pricing during the COVID-19 pandemic and its aftermath, often characterized by initial dips followed by significant increases.