Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email platforms.
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A designated person or service that guests can reach out to for urgent assistance or maintenance issues during their stay.
A sudden and often temporary increase in bookings for short-term rentals, typically driven by factors like holidays, special events, or shifts in…
A weekly marketing campaign where hosts offer discounts or special packages on Fridays to attract weekend travelers and boost occupancy during off-peak…
Listing a short-term rental property on multiple online travel agencies (OTAs) like Airbnb, VRBO, and Booking.com to reach a wider audience.