Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email platforms.
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Software or platforms designed to facilitate seamless communication between short-term rental hosts and guests. These tools often include automated messaging, instant chat…
A detailed itemization of individual utility expenses (e.g., electricity, water, gas) for a specific period, such as a month or a guest’s…
The ongoing interaction with guests from pre-booking inquiry to post-stay follow-up, ensuring a positive guest experience.
A detailed record of all maintenance and repair tasks performed on a short-term rental property, including dates, descriptions, and costs.