The proactive practice of anticipating guest needs, promptly resolving issues, and providing exceptional service to ensure a positive experience and foster positive reviews.
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Timely and thorough responses provided by hosts to inquiries from potential guests about the listing or booking process.
The maximum horizontal distance a tsunami wave travels inland from the shoreline.
Data points used to track the financial health and performance of a short-term rental property, including occupancy rate, average daily rate (ADR),…
A rating given to businesses by the Better Business Bureau (BBB) based on their trustworthiness and performance. A good BBB rating can…