The proactive practice of anticipating guest needs, promptly resolving issues, and providing exceptional service to ensure a positive experience and foster positive reviews.
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The process of determining the economic value of a business, often used when selling or merging a short-term rental business.
The ability to communicate with guests in multiple languages, either through the host’s own skills or by utilizing translation services, to cater…
Features allowing guests to personalize communication preferences, such as preferred language, communication channels, and frequency of messages.
Renting out a property or a portion of it on a short-term basis without the permission of the legal owner or in…