A South African term, similar to “Wow!” or “Geez!”, often used by guests to express surprise or amazement at a property’s features or views.
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Being responsive, clear, and helpful in all communication with guests, from inquiries to post-stay feedback.
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Addressing potential noise issues proactively by implementing house rules, soundproofing measures, and open communication with neighbors to ensure a peaceful environment for…
A repository of educational materials, webinars, and tutorials covering various aspects of short-term rental management, fostering host knowledge and skills.