A process that allows guests to access the rental property without in-person interaction, often using keyless entry systems, lockboxes, or smart locks.
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A metric used to measure the percentage of time a short-term rental property is booked over a specific period. It is calculated…
The use of QR codes within a vacation rental property to provide guests with easy access to information like WiFi passwords, house…
An official notification sent to the guest and host confirming the reservation details, including dates, rates, and house rules.
Methods of resolving disputes between short-term rental hosts and guests outside of court, such as mediation or arbitration, often facilitated by platforms…