A reservation for a single night at a short-term rental property.
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An automated conversational interface used on booking platforms or by individual hosts to answer guest inquiries, provide property information, and assist with…
The proactive approach of optimizing all aspects of a guest’s stay, from pre-booking to post-departure, to create a positive and memorable experience.
An Albanian word for “judgment.” Encouraging guests to leave honest reviews and providing constructive feedback helps improve your services and allows potential…
Having contingency plans in place for extreme weather events, such as hurricanes, snowstorms, or heatwaves.