A hypothetical loyalty program offered by a short-term rental platform or management company, rewarding repeat guests with discounts, perks, or exclusive benefits.
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A collection of resources provided to guests after booking, including check-in instructions, house rules, local recommendations, and contact information.
The process of handling reservations, including inquiries, confirmations, cancellations, and guest communication.
All aspects of a short-term rental business that involve direct interaction with guests, including communication, check-in/out, concierge services, and handling guest requests.
A budgeting method where short-term rental hosts start from scratch each month or season, justifying every expense and aligning it with their…