A secondary physical location used by a property management company or host to manage operations, handle guest inquiries, or store supplies.
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A Swedish term for “Self-Service,” emphasizing the provision of amenities and information that empower guests to manage aspects of their stay independently.
A marketing campaign where participants enter for a chance to win a free stay or discount on a short-term rental.
Specialized insurance coverage designed to protect hosts and their properties from risks associated with short-term rentals.
A pricing strategy where higher rates are charged for desirable features, amenities, seasons, or events.