A process that allows guests to access the rental property without in-person interaction, often using keyless entry systems, lockboxes, or smart locks.
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A proactive and personalized approach to communicating with guests throughout their short-term rental journey, from pre-booking inquiries to post-stay follow-ups.
A chronological record of any incidents, accidents, damages, or complaints that occur at a short-term rental property. Important for liability protection and…
Specified times, typically during the night and early morning, when guests are expected to minimize noise levels to respect neighbors in a…
A comprehensive guide co-created by property owners and co-hosts or property managers, providing guests with essential information about the short-term rental, local…