A process that allows guests to access the rental property without in-person interaction, often using keyless entry systems, lockboxes, or smart locks.
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A third-party service that manages security deposits for short-term rentals, holding funds securely and disbursing them according to the terms agreed upon…
The implementation of consistent and documented procedures for all major business processes within a short-term rental company to ensure quality, efficiency, and…
The speed and quality of communication between hosts and potential or current guests, influencing booking decisions and overall guest satisfaction.
A comprehensive list of essential items for guests staying in a short-term rental, often personalized to the property and location.