A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
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A common rule in short-term rentals prohibiting smoking inside the property to maintain cleanliness and prevent damage.
Using data from IoT devices, such as security cameras or access control systems, to enhance guest vetting processes and mitigate potential risks.
A legal document outlining the general terms and conditions for future agreements or collaborations between parties involved in the short-term rental industry,…
Periods of peak and off-peak travel demand, influencing pricing strategies and occupancy rates throughout the year.