A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
Menu
You may also like
A property owner eager to sell quickly, potentially offering a discounted price, which could be an opportunity for investors looking to acquire…
The automated process of updating calendar availability, rates, and booking details across multiple OTAs in real-time to prevent double bookings.
A comprehensive resource provided to guests, typically in digital or printed format, containing essential information about the property, amenities, house rules, local…
Describes the collection of guest reviews that paint a comprehensive picture of a rental property and host, highlighting both positive and negative…