A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
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A legal contract that protects confidential information shared between parties, often used when working with property managers or contractors.
Professional cleaning services specializing in the specific needs of short-term rentals, including thorough cleaning, laundry, and sanitation.
A compilation of local recommendations, attractions, and essential information provided to guests to enhance their stay.
Past occupancy data for a short-term rental property, often tracked over months or years, providing insights into seasonal demand patterns, pricing strategies,…