A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
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The process of comparing key performance indicators (KPIs) of a short-term rental business, such as occupancy rates and revenue, from one year…
Strategies and techniques used to maximize the occupancy rate of short-term rental properties, such as offering discounts, adjusting minimum stay requirements, and…
Refers to the frequency and consistency with which a short-term rental listing receives reviews, often considered an indicator of listing popularity and…
Fast and reliable internet access provided as an essential amenity for short-term rental guests, particularly important for remote workers and digital nomads.