The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
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A pricing strategy where rental rates vary depending on the day of the week to account for fluctuations in demand, such as…
Tilgang til sportsutstyr som tennisracketer, baller, yogamatter eller annet utstyr, som fremmer en aktiv livsstil for gjestene.
A contract between the host and guest outlining the terms and conditions of the short-term rental, including house rules, check-in/out procedures, and…
The importance of responding promptly and professionally to guest inquiries, messages, and requests throughout their stay, enhancing guest satisfaction.