The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
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Interactive 360-degree views of the property, allowing potential guests to virtually explore the space online before booking.
Detailed procedures and standards implemented by hosts to ensure the cleanliness and hygiene of the short-term rental, exceeding basic expectations to provide…
Software that connects various aspects of short-term rental management, such as booking calendars, payment processing, and guest communication, into one centralized platform.
The process of improving a property listing to attract more bookings, including using high-quality photos, compelling descriptions, and relevant keywords.