An automated email sent to guests at a specific time or trigger point during their booking journey, such as a pre-arrival message with check-in instructions or a post-stay review request.
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Refers to a type of listing on Airbnb or VRBO where the rental unit is a suite within a larger property, typically…
Regularly reviewing and analyzing guest reviews, comments, and feedback from platforms like Airbnb and VRBO to identify areas for improvement and enhance…
Utilizing technology and personalized messaging to provide exceptional communication experiences for guests throughout their stay, from pre-booking inquiries to post-stay follow-ups.
Essential safety devices that should be installed and functioning correctly in every rental property to alert guests in case of a fire,…