Communicating with guests directly through the messaging systems provided by platforms like Airbnb and VRBO to answer questions and manage bookings.
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Updating personal information, contact details, or profile descriptions on short-term rental platforms to maintain accuracy and build trust with potential guests.
A rating system used on Airbnb and VRBO where guests rate their experience on a scale of one to five stars across…
The percentage of website visitors or potential guests who take a desired action, such as making a booking or submitting an inquiry.
A proactive and personalized approach to communicating with guests throughout their short-term rental journey, from pre-booking inquiries to post-stay follow-ups.