Communicating with guests directly through the messaging systems provided by platforms like Airbnb and VRBO to answer questions and manage bookings.
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A dedicated website created by a host or property manager to accept direct bookings from guests, bypassing third-party platforms.
A type of insurance policy that protects the physical structure of a short-term rental property from covered perils such as fire, windstorm,…
Refers to the uptime and reliability of the server where a short-term rental listing is hosted on platforms like Airbnb and VRBO….
The amount a property owner is responsible for paying out of pocket before insurance coverage kicks in for damages to the structure…