Communicating with guests directly through the messaging systems provided by platforms like Airbnb and VRBO to answer questions and manage bookings.
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The shortest allowable booking duration set by hosts to manage turnover costs, target specific guest types, or optimize occupancy during certain periods.
A period of time blocked off between guest bookings to allow for cleaning, maintenance, or to prevent back-to-back bookings.
A record of all interactions and communications with guests, including inquiries, booking confirmations, and issue resolutions.
Platforms and software facilitating efficient communication between hosts and guests, including messaging apps and automated responses.