A situation where a guest makes a booking on a short-term rental platform like Airbnb or VRBO, but the reservation is later canceled or never actually existed. This can be due to various reasons, including fraudulent activity or technical errors.
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The overall impression and satisfaction a guest has with their stay at a short-term rental, encompassing communication, cleanliness, amenities, and overall experience.
A measure of guest satisfaction related to the quality and reliability of the WiFi provided in a short-term rental property.
The percentage of booking requests that a host accepts, which can impact their search ranking and Superhost status on platforms like Airbnb.
A business that handles various aspects of short-term rental management on behalf of property owners, including listing, booking, cleaning, and guest communication.