The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and post-stay feedback.
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The process of confirming the identity of guests booking a short-term rental to prevent fraudulent bookings and ensure safety and security.
A period of exceptionally high demand and occupancy rates for short-term rentals, often coinciding with major events, holidays, or peak seasons.
Connecting and managing listings across multiple platforms, like Airbnb and VRBO, to maximize visibility and bookings.
Setting lower rental rates during periods of lower demand, such as weekdays or the off-season, to attract more bookings.