The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and post-stay feedback.
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A detailed set of cleaning and disinfection procedures implemented between guest stays to maintain a high level of hygiene and prevent the…
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A painting technique that creates soft, hazy transitions between colors, often used metaphorically to describe the seamless blending of amenities and services…
A predefined plan outlining steps to address urgent property issues during a guest’s stay, such as plumbing leaks, heating failures, or security…