The exchange of information and interaction between a short-term rental owner/manager and their guests, encompassing pre-booking inquiries, booking confirmations, check-in instructions, and post-stay feedback.
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The practice of managing and distributing short-term rental listings across multiple online travel agencies (OTAs) like Airbnb, VRBO, and Booking.com.
Various income sources for short-term rental hosts beyond nightly rates, like cleaning fees, extra guest fees, early check-in/late check-out charges, and potential…
The legal and ethical considerations surrounding the collection, storage, and use of guest personal information by short-term rental hosts and platforms.
Actively monitoring, responding to, and leveraging guest reviews to improve services, address concerns, and enhance online reputation.