Using third-party services to confirm the identity of guests booking a short-term rental to prevent fraud and security risks.
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A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
A pricing strategy that adjusts rental rates in real-time based on factors like demand, seasonality, and competitor pricing to optimize revenue.
The practice of proactively managing all aspects of a guest’s stay to create a positive and memorable experience, from pre-arrival communication to…