The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
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A type of insurance that protects short-term rental hosts from financial liability in case a guest is injured on their property.
A desirable feature in a vacation rental property that offers views of a harbor or marina, often commanding premium rental rates.
Specific criteria set by hosts regarding booking requirements, such as minimum stay length, check-in/check-out times, and cancellation policies.
Crafting compelling and informative listing descriptions that highlight key features, amenities, and benefits to attract bookings.