Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.
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A listing detail specifying the maximum occupancy allowed in a rental property, ensuring a comfortable stay and compliance with safety regulations.
An insurance policy or service plan that covers damages to furniture within a short-term rental property caused by guests or accidents.
The practice of promptly and effectively responding to guest inquiries, messages, and requests both before and during their stay to ensure a…
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