A predefined strategy for communicating with guests during unexpected events that disrupt their stay, such as power outages, internet failures, or natural disasters. This plan outlines how to inform guests, provide updates, and offer solutions to minimize inconvenience.
You may also like
Refers to properties or amenities within a short-term rental that are compliant with lead-free regulations, particularly concerning paint and plumbing.
Digital platforms and software designed to streamline and enhance communication between hosts and their guests. These tools often include automated messaging, booking…
Highlights the value of having in-depth knowledge of the local area, including attractions, restaurants, and hidden gems, to enhance the guest experience.
A fictional term representing a comprehensive and rigorous cleaning protocol, potentially exceeding industry standards for hygiene and sanitation in short-term rentals.