A predefined strategy for communicating with guests during unexpected events that disrupt their stay, such as power outages, internet failures, or natural disasters. This plan outlines how to inform guests, provide updates, and offer solutions to minimize inconvenience.
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Providing exceptional and personalized customer service to short-term rental guests, going above and beyond to create a memorable and positive experience.
Effectively managing listings and distribution across multiple online travel agents to maximize reach and bookings.
The percentage of potential guests who view a listing and then proceed to make a booking.
The ability for hosts or guests to modify the start and end dates of a confirmed reservation, subject to availability and potential…