A predefined strategy for communicating with guests during unexpected events that disrupt their stay, such as power outages, internet failures, or natural disasters. This plan outlines how to inform guests, provide updates, and offer solutions to minimize inconvenience.
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A document outlining expected behavior and house rules for guests staying in a short-term rental. An etiquette guide helps manage guest expectations…
The process of using technology to verify guests’ identities and reduce the risk of fraud or unauthorized bookings.
Taxes imposed by local governments on short-term rentals, often including occupancy taxes, tourism taxes, or specific short-term rental fees.
A one-time charge added to the rental cost to cover the expense of cleaning the property between guest stays.